Provisional Bookings
To make a provisional booking contact the training department on +44 1942-215331.
Company bookings made verbally must be confirmed immediately in writing within 5 working days of the booking being made. If confirmation is not received in this time BIGLIFT reserves the right to withdraw the booking. Any subsequent changes including name changes or cancellations made to the booking must also be confirmed in writing.
Reservations
We can only guarantee to hold a reservation, which has been confirmed in writing either by post, fax or e-mail. A purchase order number is required.
Personal Data
Any personal details supplied will be used for the sole purpose of administration associated with the attended course(s).
For personnel attending BIGLIFT courses, we will endeavour to make sure; the use of this data will be strictly in accordance with the principles laid down in the Data Protection Act, 1998.
Joining Instructions
On receipt of written confirmation we will issue complete instructions and confirmation of the training course.
Course handouts are included in the fee.
Payment
Full payment for the course can be by cheque or BACS and must be received 10 working days prior to commencement of the course unless by prior agreement with Biglift. If a course is booked within 10 working days then payment in full must be made at the time.
Cancellations
Cancellations received in writing more than 10 days prior to the booked course will be refunded minus a cancellation fee (Agreed by both parties).
If the course is re-scheduled then cancellation fees will be waived.
Biglift Ltd reserves the right to Cancel or re-schedule any courses.
CITB Notification Fees are paid by Biglift prior to the commencement of the course and if cancellation occurs once payment has been made then the full amount will be deducted in addition to the £150.00 + VAT stated above.
Cancellation of the course after this period will be charged in full.
Insurance
Companies should note their employees must be covered by their usual Employer’s and Public Liability policies for the duration of the BIGLIFT Training Courses. BIGLIFT does not accept any liability for loss or damage to any property of any course participant or any liability for personal injury or death that may occur during the course.
Health and Safety
All delegates are reminded that training courses are considered as “at work” in as far as legislation is concerned and that they are still subject to the general conditions of employment applied by their companies. They should conduct themselves during practical work with respect for the health and safety of themselves and others. Safety instruction from staff, tutors, consultants and demonstrators must be rigorously observed. Alcohol and/or drugs are totally prohibited.
Medical
Biglift reserves the right to refuse tuition or continued tuition to any participants on the grounds that they believe he/she is physically unfit or if his/her participation or continued participation would endanger the safety of others or the safety of course equipment. As part of the training involves communication in hazardous situations, it is “recommended” that all participants can read, speak and understand English.
